Highland Feeders/Floating Stone Ranch Brands is hiring a Customer Support Representative in Vegreville, Alberta, Canada. This is a permanent, full-time hybrid position offering $38.46 per hour for 40 hours per week, with the opportunity to start as soon as possible.
This role is suitable for candidates with 2 to less than 3 years of experience in customer support or a related field. The successful candidate will provide customer service, support clients after sales and contracts, resolve product and service issues, and assist with sales orders and pricing.
Job Overview
| Job Information | Details |
|---|---|
| Job Title | Customer Support Representative |
| Company | Highland Feeders/Floating Stone Ranch Brands |
| Location | Vegreville, Alberta, Canada |
| Work Location | Hybrid – in-person and remote |
| Job Type | Full-time, Permanent |
| Salary | $38.46 per hour |
| Working Hours | 40 hours per week |
| Start Date | As soon as possible |
| Experience | 2 to less than 3 years |
| Education | Bachelor’s degree |
| Language | English |
| Additional Language | Spanish is an asset |
| Vacancies | 1 |
| Job Source | Job Bank #3654972 |
| Advertised Until | September 14, 2026 |
Job Responsibilities:
The Customer Support Representative will be responsible for providing support to clients and assisting with sales-related activities. Main duties include:
- Providing customer service and responding to client needs.
- Resolving product and service-related problems.
- Supporting customers after sales or signed contracts.
- Consulting with clients to provide ongoing support.
- Estimating or quoting prices, credit or contract terms, warranties, trade-in allowances, and delivery dates.
- Overseeing the preparation of sales and customer orders.
- Representing the company in the export and import of products or services.
- Maintaining good relationships with clients and providing timely assistance.
Requirements
Candidates should fulfil the following requirements of company:
- A Bachelor’s degree.
- 2 to less than 3 years of relevant work experience.
- Strong English communication skills.
- Customer service and problem-solving skills.
- The ability to work both independently and with a team.
- The ability to work in a hybrid environment.
- Spanish language skills are considered an asset.
- The equipment needed to work from home, including reliable internet and a suitable workspace.
Benefits
The position offers several benefits, including:
- Dental plan
- Disability benefits
- Health care plan
- Performance or other bonus
- Gasoline paid
- Transportation provided by the employer
- Other additional benefits
Who Can Apply?
This position is open to individuals who are:
- Canadian citizens
- Permanent residents of Canada
- Temporary residents of Canada with a valid Canadian work permit
Applicants must be legally authorized to work in Canada.
How to Apply?
If you are fulfilling all the above requirements then interested candidates can apply through the Job Bank’s Direct by Clicking Here
